NMLS: 1063226

(408) 646-6662

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Don Diep avatar

Don Diep

Corporate Loan Officer
Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Allison Dao
Allison Dao
2026-10-06
May 2026 I would like to thank the staff at Loan Factory, especially Mr. Leo Pham and Mr. Don Diep, for helping me with my extremely difficult refinance. I tried many loan companies, but none of them worked out. I was extremely disappointed and thought I would never be able to refinance my house. Leo and Don worked very hard to make my refinance happen, even though it took almost five months to complete. Thank you for making my dream come true! Thank you Leo & Don Diep! You are the BEST! I would also like to thank Mr. Thuan Nguyen for his wonderful assistance😁 October 5, 2026 After almost 7 years of trying to refinance my house, I finally found someone who could help me: Loan Factory🥰 And once again, I was fortunate enough to work with Mr. Don Diep, who helped me successfully obtain a second loan to pay off my SBA loan. Mr. Don Diep is not only extremely knowledgeable and professional at what he does, but he is also incredibly patient and helpful. He made the entire process of getting my second loan as smooth and stress-free as possible. 🙏 Thank you so much, Don, for your excellent work and for making this happen for me! I truly appreciate all your help. 🥰❤️ I highly recommend Mr. Don Diep and Loan Factory to anyone looking for someone who truly knows what he is doing and genuinely cares about helping his clients. 👍👍👍😁🥰😍🤩😘
Tu Vuong
Tu Vuong
2026-10-03
I am returning customer. Very happy with their professional service, quick response, and all the staffs are very friendly.
John Lu
John Lu
2026-10-01
great experience and will do the business again!
John Lu
John Lu
2026-10-01
It’s been great working with Phillip, Tyler, Van on this purchase. Thanks Team
Huynh Kim
Huynh Kim
2026-09-24
I would like to sincerely thank Tyler and Phillip for all their help throughout my home loan process. They were both very professional, responsive, and supportive. A special thank you to Tyler—although he was working from a distance, he was always incredibly helpful, responsive, and coordinated everything very quickly. I truly appreciate all of your hard work in helping me get my home loan completed. Thank you so much, Tyler and Phillip!
Thuy Luong
Thuy Luong
2026-09-23
Service and staff are excellent
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